Front Office Supervisor — Guest Experience Leader

Schulte Hospitality Group; Phoenix (AZ); Presencial; USD 26.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Daily Pay

Telemedicine & Mental Health

Health & Life Insurance

401(k) Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events & memberships

Resumo da vaga

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team in Phoenix. This role focuses on delivering exceptional guest service, overseeing front desk operations, and coordinating staff to ensure smooth daily operations.

The ideal candidate will have strong leadership, communication, and multitasking abilities, with a commitment to hospitality excellence and staff development. This full-time position offers growth opportunities within SHG's extensive portfolio

Qualificações

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• Ability to exceed expectations of guests and team members.

Responsabilidades

• Provide the highest quality of service to the guest at all times.
• Assign specific duties to staff for efficient operation of department.
• Assist in training new associates and cross-training existing associates.
• Assist in interviewing and hiring new associates for the department.
• Promote teamwork and associate morale. Treat people with respect.
• Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act.

Conhecimentos

Front desk operations

Leadership

Communication

Multi-tasking

Team player

Guest service

Descrição da vaga

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team in Phoenix. This role focuses on delivering exceptional guest service, overseeing front desk operations, and coordinating staff to ensure smooth daily operations.

The ideal candidate will have strong leadership, communication, and multitasking abilities, with a commitment to hospitality excellence and staff development. This full-time position offers growth opportunities within SHG's extensive portfolio