Front Office Supervisor: Daily Pay & Guest Experience Leader

Schulte Hospitality Group; Melbourne (FL); Presencial; USD 23.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Daily pay

Telemedicine

Health insurance

401(k) plan

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Schulte Savings Marketplace discounts

Resumo da vaga

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team. SHG prioritizes hospitality, respect, and authentic service across our 200+ locations.

The role offers an inclusive, employee-focused workplace with opportunities for development, competitive benefits, and a supportive team culture. As a Front Office Supervisor, you will lead front desk operations, train staff, manage guest experiences, and ensure smooth check-ins and VIP handling.

Qualificações

• In-depth knowledge of hotel Front Desk operations.
• Basic math skills.
• Effective verbal and written communication skills.
• Strong leadership abilities.
• Ability to exceed guest and team expectations.

Responsabilidades

• Provide the highest quality of service to guests at all times and anticipate their needs.
• Assign duties to staff for efficient department operation.
• Assist in training and coaching associates, and help with interviews as needed.
• Promote teamwork, recognize successes, and treat colleagues with respect.
• Know emergency procedures and assist the Emergency Response Team as needed.
• Monitor daily status of rooms, rates, and packages; keep accurate status for check-in.

Conhecimentos

Front Desk Ops

Math Skills

Communication

Leadership

Guest Experience

Descrição da vaga

Schulte Hospitality Group is seeking a dynamic Front Office Supervisor to join our team. SHG prioritizes hospitality, respect, and authentic service across our 200+ locations.

The role offers an inclusive, employee-focused workplace with opportunities for development, competitive benefits, and a supportive team culture. As a Front Office Supervisor, you will lead front desk operations, train staff, manage guest experiences, and ensure smooth check-ins and VIP handling.