Front Office Supervisor — Boutique Hotel | Daily Pay

Columbia Hospitality, Inc.; Seattle (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Disability Insurance

401K

HSA/FSA

Job summary

Columbia Hospitality, Inc. is seeking a Front Office Supervisor for the MarQueen Hotel in Seattle. You will oversee front desk operations, bell staff, and reservations during peak times, ensuring top-notch service and efficient check-in/check-out.

The role requires strong English communication, experience with reservation platforms, and a focus on VIP guest handling. Join a culture that values guest satisfaction and team collaboration to create memorable experiences.

Qualifications

• Experience in front office leadership or supervision in boutique hotels.
• Knowledge of OTAs and third-party booking channels.
• Ability to navigate multiple platforms including reservation systems and calendars.
• Strong written and verbal communication skills.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Supervising front office procedures and maintaining presence during peak periods.
• Ensuring guest and staff needs are addressed professionally and promptly.
• Performing front desk duties when needed (registration, check-out, reservations).
• Managing VIP requirements, including room requests and amenities."
• Ensuring safety and security policies are followed.
• Assisting with training and development of team members.

Skills

Front desk leadership

OTA knowledge

Reservation systems

Customer service

English fluency

Microsoft Office

Tools

Outlook

Excel

Word

Hotel PMS

Job description

Columbia Hospitality, Inc. is seeking a Front Office Supervisor for the MarQueen Hotel in Seattle. You will oversee front desk operations, bell staff, and reservations during peak times, ensuring top-notch service and efficient check-in/check-out.

The role requires strong English communication, experience with reservation platforms, and a focus on VIP guest handling. Join a culture that values guest satisfaction and team collaboration to create memorable experiences.