Front Office Program – 11123

Cetusa; Richmond (VA); On-site; USD 21,352 - 25,623; Full time

Benefits offered by this job

Temporary housing for 2 weeks

Professional development training

Job summary

A leading hospitality organization in Richmond, Virginia, is offering internship and trainee opportunities for students and recent graduates in Hospitality or Tourism Management. The program focuses on training in front office operations, guest registration, and service standards. Candidates must possess good communication skills in English and have relevant experience. This position provides practical experience in a supportive environment, ideal for advancing a career in hospitality.

Qualifications

• Must be a hospitality or tourism management undergraduate/graduate student or recent graduate.
• Experience in the Hospitality/Tourism Management field is required.

Responsibilities

• Train with front office operations and guest registration process.
• Learn hotel guest service standards.
• Upsell guest rooms and promote hotel services.
• Advance management skills and supervisory duties.

Skills

Fluent in English

Customer service skills

Organizational skills

Computer skills

Education

Undergraduate/Graduate in Hospitality or Tourism Management

Degree or Certificate from Foreign Institution

Job description

Start Date: March 2026
Training Duration: 12 months
Hours: 32-40 hours per week
Compensation:$15.50-$18.60 per hour
Housing: 2-week temporary stay
Number of Positions Offered: 3

Host Company Description:

Located close to Richmond’s Virginia Commonwealth University, this 4-star hotel is stylish, college-town-inspired, and blends local history and creative design elements throughout its spaces. It is within walking distance of cultural attractions like the Institute for Contemporary Art and Capitol Square. Richmond’s other attractions include the Virginia Museum of Fine Arts, the Poe Museum, Science Museum of Virginia, and the Maggie L Walker National Historical Site.

Position Description:

• Train with all aspects of front office operations, reservation system, and guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promote hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR a be recent graduates who begin program within 12 months of the graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary academic institution and at least 1 year of prior related work experience in the Hospitality/Tourism Management field acquired outside the United States OR 5+ years of experience in this field.
• Fluent in English (reading, writing, and speaking skills)
• Must be friendly, outgoing, organized, self-reliant, efficient and have computer skills

How to Apply:

• Submit a professional resume with a professional photograph
• Indicate availability dates (start and end dates)