Front Office Program – 11131

Cetusa; Dayton (OH); On-site; USD 20,664; Full time

Job summary

A modern hotel in Dayton is offering an internship program in hospitality management for students and recent graduates. The role involves training in front office operations, guest service standards, and management skills. Ideal candidates are outgoing individuals fluent in English, with relevant educational backgrounds or substantial experience in hospitality. The position is set to start in March/April 2026, with a pay rate of $15.00 per hour, requiring 32-40 hours of work per week.

Qualifications

• Applicants must be hospitality or tourism management undergraduate/graduate students or recent graduates within 12 months.
• For Trainee program, at least 1 year of experience in the hospitality field outside the U.S., or 5+ years experience required.

Responsibilities

• Train with hotel front office operations, reservation system, and guest registration process.
• Learn guest service standards and upselling techniques.
• Advance management skills and supervisory duties.

Skills

Fluent in English

Computer skills

Friendly and outgoing

Organized

Self-reliant

Efficient

Education

Undergraduate/graduate students in hospitality or tourism management

Degree or professional certificate from a foreign post-secondary institution

Job description

Start Date: March/April 2026
Training Duration: 12 months
Hours: 32-40 hours per week
Compensation:$15.00 per hour
Housing: none provided
Number of Positions Offered: 3

Host Company Description

The host company is a stylish, modern hotel in downtown Dayton’s Water Street District – a walkable, vibrant area near restaurants, bars, breweries, entertainment venues, and the Day Air Ballpark. This area is known for its community events and urban outdoor spaces, ideal for hangouts, strolling among the local shops and restaurants, or catch a Dayton Dragons game!

Position Description

• Train with all aspects of front office operations, reservation system, and guest registration process
• Learn hotel and brand guest service standards
• Learn how to upsell guest rooms and promote hotel services
• Advance management skills and supervisory duties
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR a be recent graduates who begin program within 12 months of the graduation date
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post-secondary academic institution and at least 1 year of prior related work experience in the hospitality or tourism management field acquired outside the United States OR 5+ years of experience in this field.
• Fluent in English (reading, writing, and speaking skills)
• Must be friendly, outgoing, organized, self-reliant, efficient and have computer skills

How to Apply

• Submit a professional resume with a professional photograph
• Indicate availability dates (start and end dates)