Front Office Program – 11137

Cetusa; Key West (FL); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Shared housing details to be determined

Job summary

Cetusa is offering an Internship/Trainee position in Key West, Florida, starting July 2026. As a participant, you will train in front office operations and guest service while working in a collection of boutique historic properties.

Ideal candidates are hospitality or tourism management students or recent graduates, with advanced English skills and a positive attitude. The role includes a 12-month training duration and compensation at $19.50 per hour. Applicants must submit a resume with a photo and availability dates.

Qualifications

• Applicants must be hospitality or tourism management undergraduate/graduate students or recent graduates who start within 12 months.
• Applicants must have degree or certificate from a foreign institution with required experience.

Responsibilities

• Train with all aspects of front office operations.
• Learn hotel guest service standards.
• Gain knowledge in rooms division duties.

Skills

Positive attitude

Advanced English communication

Education

Hospitality or tourism management degree (undergraduate/graduate)

Professional certificate from a foreign institution

Job description

Start Date: July 2026

Training Duration: 12 months

Hours: 32-40 hours per week

Compensation: $19.50 per hour

Housing: shared housing- details to be determined

Number of Positions Offered: 1

Host Company Description

The host company is a collection of boutique historic properties spread across Old Town Key West. The properties blend 19th and 20th century architecture with lush tropical landscaping, pools, and a relaxed island atmosphere. Key West, FL is a compact island packed with tropical beauty, quirky culture, and a famously laid‑back vibe. Travelers enjoy its beaches, snorkeling and watersports, nightlife, and unforgettable sunsets.

Position Description

• Train with all aspects of front office operations, reservation system, and guest registration process.
• Learn hotel and brand guest service standards.
• Learn how to upsell guest rooms and promote hotel services.
• Gain knowledge in rooms division duties, scheduling, and coordinating with housekeeping.
• Advance management skills and supervisory duties.
• To apply for the Internship program, applicants must be hospitality or tourism management undergraduate/graduate students OR be recent graduates who begin the program within 12 months of their graduation date.
• To apply for the Trainee program, applicants must have either a degree or professional certificate from a foreign post‑secondary academic institution and at least 1 year of prior related work experience in the hospitality or tourism management field acquired outside the United States OR 5+ years of experience in this field.
• Applicants must speak advanced English, have a positive attitude, and the ability to communicate with clients and hotel associates.

How to Apply

• Submit a professional resume with a professional photograph.
• Indicate availability dates (start and end dates).