Front Office & Patient Services Manager - PT Clinic

Advance Physical Therapy for Qrthopaedic and Sports Injuries; Boise (ID); On-site; USD 42,000 - 52,000; Full time

Job summary

Advance Physical Therapy for Qrthopaedic and Sports Injuries seeks a Front Office Manager to oversee the daily clinic operations in Boise. You will manage patient reception, schedule appointments, process insurance, and maintain accurate records while upholding clinic protocols.

The ideal candidate brings at least 3 years of physical therapy front desk experience, excellent communication, and strong organizational skills to support billing and patient care in a collaborative environment.

Qualifications

• Minimum 3 years of experience in physical therapy office work.
• Strong organizational skills and thorough understanding of medical terminology and health claim forms.
• Excellent communication abilities and reliability in a clinic environment.

Responsibilities

• Manage patient reception and ensure a welcoming front office environment
• Schedule and coordinate patient appointments efficiently
• Process insurance claims and manage health claim forms accurately
• Maintain and organize medical records and data entry tasks
• Communicate effectively with patients and healthcare staff
• Support billing processes and ensure timely claim submissions
• Monitor office compliance with clinic policies and regulations
• Maintain office organization and assist with general administrative duties

Skills

Front desk management

Customer service

Communication

Medical terminology

Education

High School Diploma or equivalent

Tools

Medical records software

Insurance processing software

Job description

Advance Physical Therapy for Qrthopaedic and Sports Injuries seeks a Front Office Manager to oversee the daily clinic operations in Boise. You will manage patient reception, schedule appointments, process insurance, and maintain accurate records while upholding clinic protocols.

The ideal candidate brings at least 3 years of physical therapy front desk experience, excellent communication, and strong organizational skills to support billing and patient care in a collaborative environment.