Front Office Manager For Physical Therapy Clinic

Advance Physical Therapy for Qrthopaedic and Sports Injuries; Boise (ID); On-site; USD 42,000 - 52,000; Full time

Job summary

Advance Physical Therapy for Qrthopaedic and Sports Injuries seeks a Front Office Manager to oversee the daily clinic operations in Boise. You will manage patient reception, schedule appointments, process insurance, and maintain accurate records while upholding clinic protocols.

The ideal candidate brings at least 3 years of physical therapy front desk experience, excellent communication, and strong organizational skills to support billing and patient care in a collaborative environment.

Qualifications

• Minimum 3 years of experience in physical therapy office work.
• Strong organizational skills and thorough understanding of medical terminology and health claim forms.
• Excellent communication abilities and reliability in a clinic environment.

Responsibilities

• Manage patient reception and ensure a welcoming front office environment
• Schedule and coordinate patient appointments efficiently
• Process insurance claims and manage health claim forms accurately
• Maintain and organize medical records and data entry tasks
• Communicate effectively with patients and healthcare staff
• Support billing processes and ensure timely claim submissions
• Monitor office compliance with clinic policies and regulations
• Maintain office organization and assist with general administrative duties

Skills

Front desk management

Customer service

Communication

Medical terminology

Education

High School Diploma or equivalent

Tools

Medical records software

Insurance processing software

Job description

Job Description

The Front Office Manager at our physical therapy clinic plays a crucial role in ensuring smooth daily operations by managing patient reception, appointment scheduling, and insurance processing. This position requires a professional with strong organizational skills and a thorough understanding of medical terminology and health claim forms. The ideal candidate demonstrates reliability, a pleasant demeanor, patience with clients, and excellent communication abilities while maintaining compliance with clinic protocols. The role reports directly to both the Clinic Director and the Physical Therapist Lead and involves moderate patient interaction.

Responsibilities

• Manage patient reception and ensure a welcoming front office environment


• Schedule and coordinate patient appointments efficiently


• Process insurance claims and manage health claim forms accurately


• Maintain and organize medical records and data entry tasks


• Communicate effectively with patients and healthcare staff


• Support billing processes and ensure timely claim submissions


• Monitor office compliance with clinic policies and regulations


• Maintain office organization and assist with general administrative duties

Required Qualifications

• Minimum 3 years of experience in physical therapy office work

Preferred Qualifications

• High School Diploma or equivalent

Company Description

Our company has been in business in Boise for 25 years with one owner. We are held in high regard by the health care community.in the the Treasure Valley, and have an A+ rating with the Better Business Bureau Please view our website and reviews to get a feel for our contribution to the community..