Medical Front Office Manager — Patient Experience Lead

Wright Physical Therapy - Joint, Spine, Sport; Twin Falls (ID); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Comprehensive medical insurance

Dental and vision insurance

Paid holidays & time off

401K

Integrated mentorship program

Zusammenfassung

Wright Physical Therapy in Twin Falls, Idaho, is hiring a Full-time Office Manager to be the face of our clinics and elevate the patient experience. This role focuses on greeting patients, scheduling, referrals, billing, and record maintenance, contributing to efficient front-office operations.

The position emphasizes superb customer service, attention to detail, and teamwork in a mission-driven practice that supports community health and growth. Comprehensive benefits are provided.

Qualifikationen

• High school diploma or equivalent; college degree preferred.
• 2+ years of medical front office experience preferred.
• Excellent telephone skills.
• Strong attention to detail and organization.
• Team player with a customer-service focus.

Aufgaben

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Referral Management
• Authorization oversight
• Data entry
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned
• Compile and complete statistical reports

Kenntnisse

Phone skills

Attention to detail

Time management

Organizational skills

Customer service

Team player

Ausbildung

High school diploma

College degree preferred

Jobbeschreibung

Wright Physical Therapy in Twin Falls, Idaho, is hiring a Full-time Office Manager to be the face of our clinics and elevate the patient experience. This role focuses on greeting patients, scheduling, referrals, billing, and record maintenance, contributing to efficient front-office operations.

The position emphasizes superb customer service, attention to detail, and teamwork in a mission-driven practice that supports community health and growth. Comprehensive benefits are provided.