Patient Care Coordinator PRN

Mountain Land Physical Therapy Partners; Boise (ID); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy Partners is seeking a friendly, organized Patient Care Coordinator for our outpatient clinics in the Treasure Valley. In this front desk role, you’ll greet patients, schedule therapists, process payments, and help keep the office welcoming.

Training and mentorship are provided, with opportunities to grow into billing or clinic ops. You’ll use scheduling software, maintain HIPAA compliance, and contribute to a positive patient journey from arrival to checkout.

Qualifications

• High school diploma required or equivalent.
• Experience in front office, medical receptionist, or customer service preferred.
• Comfort with computers and learning new software.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage scheduling using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with excellent customer service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep the front desk and waiting area organized and welcoming.
• Assist with medical record updates and administrative tasks.

Skills

Communication skills

Multitasking

Teamwork

Professional demeanor

Willingness to learn

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Job description

Description

Location: Various Clinics in Treasure Valley

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

The Position:

Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You'll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred