Front Office & Patient Care Coordinator

lifestance; Mechanicsville (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health seeks a Practice Coordinator to manage front desk daily activities for the practice location and ensure quality customer service for in-person and remote patients and clinicians.

The role emphasizes multitasking, strong communication, and teamwork in a fast-paced healthcare setting, with benefits including comprehensive medical, dental, vision, 401(k) with employer match, paid time off, and more.

Qualifications

• High School or equivalent required.
• 1+ years of healthcare operations, customer service, or similar role preferred.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office and EMR systems.
• Ability to multitask in a fast-paced environment while maintaining HIPAA compliance.

Responsibilities

• Manage front desk responsibilities including greeting and check-in/out in a courteous manner.
• Assist patients with telehealth access and portal issues.
• Collect co-payments and verify insurance eligibility.
• Coordinate with clinicians and staff to ensure smooth daily operations.

Skills

Multitasking

Communication

Teamwork

HIPAA compliance

Customer service

Education

High School or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health seeks a Practice Coordinator to manage front desk daily activities for the practice location and ensure quality customer service for in-person and remote patients and clinicians.

The role emphasizes multitasking, strong communication, and teamwork in a fast-paced healthcare setting, with benefits including comprehensive medical, dental, vision, 401(k) with employer match, paid time off, and more.