Patient Experience Front Office Coordinator - Healthcare

Silversmith Capital Partners; Smithfield (RI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage daily front-office activities across a Smithfield, RI location. You will ensure high-quality patient service for in-person and telehealth encounters, coordinate scheduling, and support clinicians and staff.

The role requires strong multitasking, excellent communication, and HIPAA compliance. The position is full-time with a benefits package including medical, dental, and 401k, and offers a potential quarterly bonus.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ year in healthcare operations, customer service, or related role preferred.
• Ability to multitask and deliver high-quality patient service.
• Respect for patient privacy and HIPAA compliance.

Responsibilities

• Manage front-office activities and ensure quality patient service in person and remotely.
• Prepare for patient visits, verify demographics, paperwork, and payments.
• Maintain clean, organized office environment and workflows.
• Support clinicians and staff with administrative tasks as needed.
• Greet/check patients at front desk and handle scheduling inquiries.
• Process insurance, co-pays, and billing questions; assist via phone/email/portal.

Skills

Multitasking

Teamwork

Communication

MS Office/EMRs

HIPAA privacy

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

EMR systems

Microsoft Office

Job description

LifeStance Health is seeking a Practice Coordinator to manage daily front-office activities across a Smithfield, RI location. You will ensure high-quality patient service for in-person and telehealth encounters, coordinate scheduling, and support clinicians and staff.

The role requires strong multitasking, excellent communication, and HIPAA compliance. The position is full-time with a benefits package including medical, dental, and 401k, and offers a potential quarterly bonus.