Front Office Manager - Luxury Hotel Operations

fourseasons; San Francisco (CA); On-site; USD 80,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Complimentary accommodations at other四

Job summary

Four Seasons Hotel San Francisco is seeking an experienced Assistant Front Office Manager to lead the Front Desk, supervise staff, and deliver exceptional guest experiences. You will coordinate arrivals and departures, manage billing, and respond to guest requests with warmth and professionalism.

Requirements include at least two years in hotel rooms operations with supervisory duties, knowledge of property management systems (Opera/Delphi preferred), and strong communication skills.

Qualifications

• Minimum of two years’ experience in hotel rooms operations with supervisory/managerial responsibilities.
• Strong communication skills, both written and oral.
• Knowledge of property management systems; Opera and Delphi preferred.

Responsibilities

• Direct day-to-day operation of the Front Desk and supervise staff.
• Coordinate arrivals, departures, and billing with Sales/Catering; handle guest requests with hospitality.
• Ensure financial accuracy and proper approvals; manage safety and guest well‑being.

Skills

Hospitality management

Staff supervision

Guest services

Communication

Education

Hospitality degree

Tools

Opera

Delphi

Job description

Four Seasons Hotel San Francisco is seeking an experienced Assistant Front Office Manager to lead the Front Desk, supervise staff, and deliver exceptional guest experiences. You will coordinate arrivals and departures, manage billing, and respond to guest requests with warmth and professionalism.

Requirements include at least two years in hotel rooms operations with supervisory duties, knowledge of property management systems (Opera/Delphi preferred), and strong communication skills.