Front Office Guest Experience Agent (Temp, Full-Time)

1 Hotels Group; New York (NY); On-site; USD 45,000 - 61,000; Full time

Job summary

Starwood Hotels & Resorts in New York seeks a warm, welcoming Front Office Agent to greet guests, check in/out, and ensure a smooth arrival and departure. This role is full-time within a luxury hotel environment, offering growth opportunities within the Starwood portfolio.

Candidates should have at least 1 year of front desk or guest service experience, strong communication, teamwork, and the ability to handle multiple tasks in a fast-paced environment; a second language is a plus, and

Qualifications

• Minimum 1 year of front desk or guest service experience.
• Ability to speak a second language is a plus.
• Willingness to work a 24-hour operation and a flexible schedule.

Responsibilities

• Greet guests and assist with check-in and check-out processes.
• Provide attentive and courteous guest service to ensure a seamless stay.

Skills

Guest service

Customer service

Team player

Multitasker

Detail oriented

Flexible scheduling

Second language

Education

1 year front desk experience

Job description

Starwood Hotels & Resorts in New York seeks a warm, welcoming Front Office Agent to greet guests, check in/out, and ensure a smooth arrival and departure. This role is full-time within a luxury hotel environment, offering growth opportunities within the Starwood portfolio.

Candidates should have at least 1 year of front desk or guest service experience, strong communication, teamwork, and the ability to handle multiple tasks in a fast-paced environment; a second language is a plus, and