Front Desk & Guest Experience Agent

1 Hotel Brooklyn Bridge, L.L.C.; New York (NY); On-site; USD 68,448 - 91,124; Full time

Job summary

Starwood Hotels is seeking a Front Office Agent in New York. The role focuses on delivering impeccable guest service at arrival and throughout the stay, in a 24-hour operation, with emphasis on warmth, efficiency, and a professional image.

Applicants should have at least 1 year of similar experience; speaking a second language is a plus and strong teamwork, multitasking, and attention to detail are essential traits for success at our luxury brand.

Qualifications

• Minimum of 1 year of similar work experience.
• Experience in guest or customer service is preferred.
• Ability to work in a 24-hour operation and reflect a professional image.

Responsibilities

• Serve as Front Office Agent and welcome guests with warmth and professionalism.
• Ensure a relaxing and effortless guest experience from arrival to departure and throughout the stay.

Skills

Guest service

Team player

Multi-tasking

Attention to detail

Flexible

Bilingual (secondary language)

Job description

Starwood Hotels is seeking a Front Office Agent in New York. The role focuses on delivering impeccable guest service at arrival and throughout the stay, in a 24-hour operation, with emphasis on warmth, efficiency, and a professional image.

Applicants should have at least 1 year of similar experience; speaking a second language is a plus and strong teamwork, multitasking, and attention to detail are essential traits for success at our luxury brand.