Front Desk & Guest Experience Pro

1 Hotels; New York (NY); On-site; USD 40,000 - 54,000; Full time

Job summary

1 Hotels in New York is seeking a Front Office Agent to deliver warm, efficient service at check-in and check-out and to greet guests with a smile. The role emphasizes hosting guests, handling inquiries, and ensuring a memorable arrival experience.

The position prioritizes guest satisfaction, accurate reservation handling, and collaboration with hotel teams to ensure a seamless stay for every guest during a busy hospitality environment.

Qualifications

• Minimum 1 year of front desk or guest service experience.
• Ability to speak a second language is a plus.
• Flexible schedule to meet the demands of a 24-hour operation.

Skills

Guest service

Communication

Team player

Multitasking

Job description

1 Hotels in New York is seeking a Front Office Agent to deliver warm, efficient service at check-in and check-out and to greet guests with a smile. The role emphasizes hosting guests, handling inquiries, and ensuring a memorable arrival experience.

The position prioritizes guest satisfaction, accurate reservation handling, and collaboration with hotel teams to ensure a seamless stay for every guest during a busy hospitality environment.