Guest Experience Associate – Front Desk

1 Hotel West Hollywood, L.L.C.; California (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Starwood Hotels is seeking a warm, welcoming Front Office Agent to ensure guests' arrivals and departures are seamless and memorable. The role emphasizes guest service, a polished demeanor, and collaboration with team members across the front desk.

From the outset you will build rapport with guests, handle check-ins and inquiries, and support a 24-hour operation. A minimum of one year in guest or hospitality service is required, with bilingual ability a plus.

Qualifications

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Skills

Guest Service

Team Player

Multi-Tasking

Detail Oriented

Job description

Starwood Hotels is seeking a warm, welcoming Front Office Agent to ensure guests' arrivals and departures are seamless and memorable. The role emphasizes guest service, a polished demeanor, and collaboration with team members across the front desk.

From the outset you will build rapport with guests, handle check-ins and inquiries, and support a 24-hour operation. A minimum of one year in guest or hospitality service is required, with bilingual ability a plus.