Front Desk Guest Experience Concierge

Starwood Hotels; Miami (FL); On-site; USD 17,908 - 27,552; Full time

Job summary

Starwood Hotels is seeking a friendly Front Desk Agent to welcome guests and ensure a relaxing experience from arrival to departure and throughout the stay. The role emphasizes warm guest service, clear communication, and attention to detail in a fast-paced environment.

The ideal candidate has at least 1 year in a similar position, is a team player, flexible for a 24-hour operation, and may speak a second language. Join a luxury brand committed to service and sustainability.

Qualifications

• Minimum 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service; be a team player, hard worker, multi-tasker and detail oriented.
• Flexible to meet the demands of a 24-hour operation.

Responsibilities

• Provide impeccable service at arrival and departure and throughout the stay.

Skills

Guest service

Customer service

Team player

Multitasker

Detail oriented

Job description

Starwood Hotels is seeking a friendly Front Desk Agent to welcome guests and ensure a relaxing experience from arrival to departure and throughout the stay. The role emphasizes warm guest service, clear communication, and attention to detail in a fast-paced environment.

The ideal candidate has at least 1 year in a similar position, is a team player, flexible for a 24-hour operation, and may speak a second language. Join a luxury brand committed to service and sustainability.