Front Office & Customer Support Specialist

Vaco Recruiter Services; Stoughton (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

Vaco Recruiter Services is seeking a Front Office Representative to support a busy office in Massachusetts. You will be the primary contact for customers, handling calls, orders, and general inquiries with accuracy and a friendly demeanor.

The role involves data entry, account maintenance, invoicing support, and light administrative tasks to ensure smooth daily operations. A high school diploma and strong communication skills are required.

Qualifications

• Customer service experience preferred.
• Ability to enter and process orders accurately.
• Familiarity with invoices, statements, and payments.

Responsibilities

• Answer incoming calls and assist customers with orders and questions.
• Enter and process customer orders in the company system.
• Maintain customer accounts and respond to invoices and payment inquiries.
• Perform general administrative duties including data entry and filing.
• Greet visitors and maintain an organized front office.

Skills

Customer service

Data entry

Communication

Multitasking

Education

High School Diploma

Tools

CRM software

Job description

Vaco Recruiter Services is seeking a Front Office Representative to support a busy office in Massachusetts. You will be the primary contact for customers, handling calls, orders, and general inquiries with accuracy and a friendly demeanor.

The role involves data entry, account maintenance, invoicing support, and light administrative tasks to ensure smooth daily operations. A high school diploma and strong communication skills are required.