Front Desk & Office Support Specialist

Vantage at West Springfield; West Springfield (MA); On-site; USD 32,000 - 40,000; Full time

Job summary

Vantage at West Springfield is seeking a receptionist to support general office operations and customer service functions. You will answer calls, greet visitors, provide information, and route messages as needed.

The role requires excellent communication, basic MS Office skills, and the ability to work independently. A high school diploma and 6 months to 1 year of clerical experience are preferred.

Qualifications

• High school diploma or GED required.
• 6 months to 1 year of receptionist/clerical experience preferred.
• Strong organizational and communication skills.
• Proficient in MS Office and basic office equipment.

Responsibilities

• Answers and directs callers to appropriate associates, taking messages as needed.
• Greet visitors and direct them to the proper location or person.
• Provide callers with information such as address, directions, fax numbers, website, and related info.
• Receives, sorts, and forwards incoming mail; maintains and routes publications.
• Coordinates pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists with ordering, receiving, stocking and distributing office supplies.
• May assist with photocopying, faxing, filing, and collating.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Keyboarding

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Vantage at West Springfield is seeking a receptionist to support general office operations and customer service functions. You will answer calls, greet visitors, provide information, and route messages as needed.

The role requires excellent communication, basic MS Office skills, and the ability to work independently. A high school diploma and 6 months to 1 year of clerical experience are preferred.