Onsite Front Desk & Operations Coordinator

Vaco; San Diego (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

Vaco by Highspring is seeking a Front Desk Operations Associate to serve as the first point of contact for tenants, visitors, and vendors in a high-rise office setting. The role supports property management with administrative and operational tasks, requiring strong communication and a customer-first mindset.

The position emphasizes front desk duties, effective coordination with vendors, and a commitment to delivering excellent service in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills with a customer-focused approach.
• Previous front desk, administrative, or customer service experience preferred.
• Proficient in Google Suite (required) and Microsoft Office.
• Highly organized with strong attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Positive, team-oriented attitude.

Responsibilities

• Serve as the primary front desk contact for tenants and visitors.
• Answer and route phone calls; manage mail and email communications.
• Respond to customer service requests and escalate as needed.
• Monitor service requests to ensure timely completion.
• Maintain a clean, professional front office and manage supplies and purchases.
• Coordinate access cards, keys, and vendor/security/janitorial logs.

Skills

Communication

Front desk experience

Google Suite

Microsoft Office

Attention to detail

Multitasking

Tools

Google Suite

Microsoft Office

Job description

Vaco by Highspring is seeking a Front Desk Operations Associate to serve as the first point of contact for tenants, visitors, and vendors in a high-rise office setting. The role supports property management with administrative and operational tasks, requiring strong communication and a customer-first mindset.

The position emphasizes front desk duties, effective coordination with vendors, and a commitment to delivering excellent service in a fast-paced environment.