Customer-Facing Front Desk & Admin Specialist

Motion Recruitment; Worcester (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Motion Recruitment is seeking a Front Desk Administrator in Worcester, MA to greet visitors, answer and route calls, and provide essential administrative support. The role is fully onsite five days a week, with duties spanning appointment scheduling, records management, and general office tasks.

The ideal candidate will have strong communication, organizational, and customer service skills, and experience with Microsoft Office applications including Outlook, Word, and Excel.

Qualifications

• Prior experience in a front desk, reception, administrative support, or customer-facing role is required.
• Strong verbal and written communication skills are essential.
• Excellent interpersonal skills with a focus on customer service.
• Proficiency with Microsoft Office applications, including Outlook, Word and Excel.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced setting.
• Highly organized with strong attention to detail and accuracy.

Responsibilities

• Greet visitors and serve as the first point of contact; answer and route calls.
• Schedule appointments, maintain records, and support various admin tasks.
• Provide general office support to ensure smooth day-to-day operations.

Skills

Front desk experience

Customer service

Organizational skills

Multitasking

Attention to detail

Time management

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Motion Recruitment is seeking a Front Desk Administrator in Worcester, MA to greet visitors, answer and route calls, and provide essential administrative support. The role is fully onsite five days a week, with duties spanning appointment scheduling, records management, and general office tasks.

The ideal candidate will have strong communication, organizational, and customer service skills, and experience with Microsoft Office applications including Outlook, Word, and Excel.