Front Office Coordinator

Express Employment Professionals - Cincinnati East; Austin (TX); Hybrid; USD 30,000 - 32,000; Full time

Job summary

Express Employment Professionals Southwest Austin is seeking a driven Front Office Coordinator to support our workforce solutions team in a fast-paced, sales-driven environment.

The role covers recruiting support, onboarding, payroll administration, client service, and day-to-day office operations. The position offers growth and opportunities to gain experience in staffing and operations.

Qualifications

• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication.
• Ability to learn quickly and manage multiple priorities.
• Professional, dependable, and accountable.
• Interest in staffing, recruiting, and operations.

Responsibilities

• Be the first point of contact for job seekers and client companies.
• Answer calls, manage communications, and handle inquiries.
• Guide candidates through application, onboarding, and hiring.
• Maintain accurate candidate and employee records.
• Schedule interviews and support recruitment follow-up.
• Assist recruiters with sourcing and job postings.
• Coordinate onboarding, verifications, background checks, and compliance.
• Support payroll and timecard processes.
• Assist with accounts receivable follow-up and administrative projects.
• Help maintain an organized, professional, and efficient office environment.
• Identify opportunities to improve processes and support office growth.

Skills

Office coordination

Customer service

Organization

Communication

Multitasking

Job description

Admin Professional - Sales & Recruiting |$22-$23 per hour

Express Employment Professionals in Southwest Austin is seeking a driven Front Office Coordinator to support our workforce solutions team. This position serves as the operational hub of our office, supporting recruiting, candidate experience, onboarding, payroll administration, client service, and day-to-day office operations.

The Front Office Coordinator works closely with recruiters, sales staff, and leadership to help job seekers find meaningful work and help local businesses solve staffing challenges. We're looking for someone who is exceptionally organized, quick-thinking, highly intelligent, and energized by a fast-paced, growth-oriented environment.

The ideal candidate learns quickly, manages multiple priorities with ease, and enjoys contributing to a high-performing, sales-driven team. This role is ideal for someone who enjoys working with people and wants to build valuable experience in recruiting, sales, and operations, while creating opportunities for long-term career growth.

What You'll Do

As the Front Office Coordinator, you'll play a key role in keeping our office running efficiently while supporting candidates, clients, recruiters, and leadership.

Key responsibilities include:

• Serve as the first point of contact for job seekers and client companies
• Answer incoming calls, manage office communications, and conduct candidate inquiry calls
• Guide candidates through the application, onboarding, and hiring process
• Maintain accurate candidate and employee records within our systems
• Schedule interviews and support recruiting follow-up activities
• Assist recruiters with candidate sourcing, outreach, and job posting management
• Coordinate onboarding, employment verifications, background checks, and compliance documentation
• Support weekly payroll and timecard processes
• Assist with accounts receivable follow-up and administrative projects
• Help maintain an organized, professional, and efficient office environment
• Identify opportunities to improve processes and support office growth

What Success Looks Like in This Role

Successful Front Office Coordinators in our office typically:

• Create an outstanding experience for candidates and clients
• Keep a high volume of activity organized and moving efficiently
• Learn quickly and adapt to changing priorities
• Communicate professionally and confidently with a wide range of people
• Follow through on commitments and meet deadlines
• Solve problems proactively and take ownership of responsibilities
• Support recruiters and sales staff in achieving office goals
• Continuously look for ways to improve processes and efficiency

What We're Looking For

We are seeking someone who is professional, ambitious, highly organized, and eager to grow.

Ideal Qualifications

• Exceptional organizational skills and attention to detail
• Strong critical thinking and problem-solving abilities
• Demonstrated ability to learn quickly and absorb new information
• Ability to prioritize effectively and work with urgency
• Strong verbal and written communication skills
• Comfort learning new technology and business systems
• Ability to manage multiple responsibilities simultaneously
• Customer service, administrative, recruiting, hospitality, office coordination, or staffing experience preferred
• Professional, dependable, and highly accountable
• Positive attitude and team-first mindset
• Desire to contribute to a sales-driven, growth-oriented organization
• Interest in staffing, recruiting, business operations, or workforce solutions

Why Join Express Employment Professionals?

Express has been helping people find meaningful work for more than 40 years and is recognized as a leader in the staffing industry.

Compensation & Schedule

• $22-$23 per hour, depending on experience and qualifications
• ConsistentMonday-Friday. 8-5 schedule
• Professional training and career development
• Exposure to recruiting, staffing, workforce solutions, client service, and sales operations
• Collaborative and supportive team environment
• Career growth opportunities within the staffing industry
• The opportunity to make a meaningful impact in the local community

About Our Office

Express Employment Professionals Southwest Austin partners with local businesses to provide staffing, recruiting, and workforce solutions across office services, professional, and light industrial positions.

We are a performance-driven organization that values urgency, accountability, continuous improvement, and exceptional service. We're looking for someone who wants to contribute to our growth while building a rewarding career of their own.