Front Office Associate — Patient Services & Admin Support

Miracle-Ear, Inc.; Statesboro (GA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health & Financial

PTO & Holidays

Well-being

Career Development

Job summary

Miracle-Ear is seeking a Front Office Associate to manage the customer intake process, support clinical operations, and drive store performance through effective schedule management.

Reporting to the Area Manager, you will be a key pillar of our clinic team, helping people rediscover all the emotions of sound while delivering a high-quality customer experience. This role offers stable hours, benefits, and opportunities for development within a nationwide hearing-care leader.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 2+ years administrative and 2+ years direct customer support.
• Appointment management: 2+ years setting appointments and managing customer data.
• Communication: Comfortable handling inbound and outbound calls.
• Technical: Proficiency in Microsoft Office and Windows.

Responsibilities

• Manage the customer intake process and schedule appointments.
• Support clinic operations, inventory, billing inquiries, and privacy compliance.
• Assist with marketing efforts and promote hearing aid accessories.

Skills

Administrative experience

Customer support

Appointment management

Communication

MS Office

Education

High school diploma

Tools

Microsoft Office

Windows

Job description

Miracle-Ear is seeking a Front Office Associate to manage the customer intake process, support clinical operations, and drive store performance through effective schedule management.

Reporting to the Area Manager, you will be a key pillar of our clinic team, helping people rediscover all the emotions of sound while delivering a high-quality customer experience. This role offers stable hours, benefits, and opportunities for development within a nationwide hearing-care leader.