Front Office Administrative Assistant: Claims & Scheduling

colemanwm; Melbourne (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

The Coleman Team in Melbourne, FL is seeking a Service Center Administrative Assistant to support front office claims, billing, and scheduling. You will handle mail, faxes, emails, prepare quote packages for COD and corporate customers, and assist with daily office tasks.

Key duties include processing information requests, retrieving and routing documents, coordinating driver pickups, and greeting visitors.

Qualifications

• High School diploma or GED required.
• Previous office administration experience preferred.
• Knowledge of company software and strong interpersonal skills.

Responsibilities

• Separate and process incoming mail, faxes and emails addressed to location.
• Prepare quote packages for COD and corporate customers.
• Retrieve claims and documents received in the mail from customers and disperse them as needed.
• Print and organize documents retrieved from email.
• Check mail and disperse as needed.
• Communicate with customers regarding driver arrival times, scheduling pickups and drop-offs.
• Assist with collecting timecard information and resolving pay issues with staff.
• Answer incoming calls and direct to respective parties.
• Greet visitors entering the front office.

Skills

Company software knowledge

Interpersonal communication

Organizational skills

Multitasking

Education

High School diploma or GED

Job description

The Coleman Team in Melbourne, FL is seeking a Service Center Administrative Assistant to support front office claims, billing, and scheduling. You will handle mail, faxes, emails, prepare quote packages for COD and corporate customers, and assist with daily office tasks.

Key duties include processing information requests, retrieving and routing documents, coordinating driver pickups, and greeting visitors.