Admin Assistant

colemanwm; Melbourne (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

The Coleman Team in Melbourne, FL is seeking a Service Center Administrative Assistant to support front office claims, billing, and scheduling. You will handle mail, faxes, emails, prepare quote packages for COD and corporate customers, and assist with daily office tasks.

Key duties include processing information requests, retrieving and routing documents, coordinating driver pickups, and greeting visitors.

Qualifications

• High School diploma or GED required.
• Previous office administration experience preferred.
• Knowledge of company software and strong interpersonal skills.

Responsibilities

• Separate and process incoming mail, faxes and emails addressed to location.
• Prepare quote packages for COD and corporate customers.
• Retrieve claims and documents received in the mail from customers and disperse them as needed.
• Print and organize documents retrieved from email.
• Check mail and disperse as needed.
• Communicate with customers regarding driver arrival times, scheduling pickups and drop-offs.
• Assist with collecting timecard information and resolving pay issues with staff.
• Answer incoming calls and direct to respective parties.
• Greet visitors entering the front office.

Skills

Company software knowledge

Interpersonal communication

Organizational skills

Multitasking

Education

High School diploma or GED

Job description

Job Summary:

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. Compensation ranges from $17-$20 per hour.

Essential Functions and Duties:

• Separate and process all incoming mail, faxes and emails addressed to location
• Process requests for information from corporate office, prepare quote packages for COD and corporate customers
• Retrieve claims and documents received in the mail from customers and disperse them as needed
• Print and put in order all documents retrieved out of email
• Check mail and disperse as needed
• Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
• Assist with collecting timecard information and working with other office staff to resolve pay issues
• Answer all incoming calls and direct to respective parties
• Greet all visitors who come into front office

Knowledge, Skills and Abilities:

• Knowledge of company software
• Interpersonal communication
• Organizational skills
• Ability to multitask

Required Education and Experience:

• Required: High School diploma or GED
• Preferred: Previous experience in office administration

Working Conditions:

• Indoors
• Office Environment
• Sitting for long periods of time
• Frequent use of telephone

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!