Administration Assistant

Coleman Worldwide Moving; Tampa (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

The Service Center Administrative Assistant at Coleman Worldwide Moving in Tampa assists front office claims, billing, and scheduling to support daily operations. The role involves mail/email processing, customer communications, and coordinating driver pickup/drop-off times.

Requires a High School diploma or GED and prior office administration experience; good organizational and multitasking skills are essential to ensure accurate documentation and responsive service to customers.

Qualifications

• High School diploma or GED required.
• Prior office administration experience preferred.
• Proficiency with standard office software and equipment.

Responsibilities

• Separate and process all incoming mail, faxes and emails addressed to location.
• Process requests for information from corporate office and prepare quote packages.
• Retrieve claims and documents received in the mail and disperse them as needed.
• Print and organize documents retrieved from email.
• Check mail and disperse as needed.
• Perform customer care duties including communicating with customers about driver arrival times and scheduling pickups/drop-offs.
• Assist with collecting timecard information and resolving pay issues with staff.
• Answer all incoming calls and direct to respective parties.
• Greet all visitors who come into front office.

Skills

Knowledge of company software

Interpersonal communication

Organizational skills

Ability to multitask

Education

High School diploma or GED

Previous office administration experience

Job description

Job Summary

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. The compensation for this position ranges between $16-$18/hr depending on experience.

Essential Functions and Duties

• Separate and process all incoming mail, faxes and emails addressed to location


• Process requests for information from corporate office, prepare quote packages for COD and corporate customers


• Retrieve claims and documents received in the mail from customers and disperse them as needed


• Print and put in order all documents retrieved out of email


• Check mail and disperse as needed


• Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.


• Assist with collecting timecard information and working with other office staff to resolve pay issues


• Answer all incoming calls and direct to respective parties


• Greet all visitors who come into front office

Knowledge, Skills and Abilities

• Knowledge of company software


• Interpersonal communication


• Organizational skills


• Ability to multitask

Required Education and Experience

• High School diploma or GED


• Previous experience in office administration

Working Conditions

Indoors Office Environment Sitting for long periods of time Frequent use of telephone Take part in a company that has been successful for over 100 years and is still growing.

Company Overview

Coleman Worldwide Moving is a full service worldwide moving and storage company that is dedicated to servicing the transportation needs of corporations, governments, and individuals. We have been in business for over 100 years and we are one of the largest privately held transportation companies headquartered in the Southeast. We are a dynamic and growing organization that is committed to customer loyalty through excellent quality service. For more information visit www.colemanallied.com.

Equal Opportunity and Non-Discrimination

Coleman Worldwide Moving (and affiliated companies) (collectively \"CWM\") is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.

You may view more information about your rights under Equal Employment Opportunity laws here.

Puede ver más información sobre sus derechos bajo las leyes de igualdad de oportunidades de empleo aquí