Admin Assistant

Coleman Worldwide Moving; Juneau (AK); On-site; USD 37,000 - 47,000; Full time

Job summary

A leading logistics firm in Juneau is seeking a Service Center Administrative Assistant to support office operations, including claims, billing, and scheduling. The ideal candidate has strong organizational skills, knowledge of company software, and the ability to multitask in a busy office environment. Responsibilities include managing incoming communications, assisting customers, and ensuring efficient document processing. Join the team at a company with a century of success and growth!

Qualifications

• High School diploma or GED is required.
• Previous experience in office administration is preferred.
• Strong organizational skills and ability to multitask.

Responsibilities

• Assist in the day-to-day operations of front office claims, billing, and scheduling.
• Perform customer care duties including communicating with customers regarding driver arrival times.
• Retrieve claims and documents received in the mail from customers and disperse them as needed.

Skills

Knowledge of company software

Interpersonal communication

Organizational skills

Ability to multitask

Education

High School diploma or GED

Previous experience in office administration

Job description

Job Summary:

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling.

Essential Functions and Duties:

• Separate and process all incoming mail, faxes and emails addressed to location
• Process requests for information from corporate office, prepare quote packages for COD and corporate customers
• Retrieve claims and documents received in the mail from customers and disperse them as needed
• Print and put in order all documents retrieved out of email
• Check mail and disperse as needed
• Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.
• Assist with collecting timecard information and working with other office staff to resolve pay issues
• Answer all incoming calls and direct to respective parties
• Greet all visitors who come into front office

Knowledge, Skills and Abilities:

• Knowledge of company software
• Interpersonal communication
• Organizational skills
• Ability to multitask

Required Education and Experience:

• Required: High School diploma or GED
• Preferred: Previous experience in office administration

Working Conditions:

• Indoors
• Office Environment
• Sitting for long periods of time
• Frequent use of telephone

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!