Administration Assistant

colemanwm; Tampa (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Coleman is seeking a Service Center Administrative Assistant to support front office claims, billing and scheduling in our Tampa location. The role handles mail, faxes and emails, prepares quotes for COD and corporate customers, processes documents, answers calls, greets visitors, and assists with timecard data and pay issues.

The position offers hourly pay between $16 and $18 depending on experience. Office environment indoors with typical administrative responsibilities and customer

Qualifications

• High School diploma or GED required.
• Previous experience in office administration preferred.

Responsibilities

• Process incoming mail, faxes and emails for the location.
• Prepare quote packages for COD and corporate customers.
• Retrieve claims and documents received in mail and disperse them as needed.
• Answer incoming calls and direct to the appropriate parties.
• Greet visitors entering the front office.
• Assist with collecting timecard information and resolve pay issues.

Skills

Interpersonal communication

Organizational skills

Multitasking

Knowledge of company software

Education

High School diploma or GED

Job description

Job Summary:

The Service Center Administrative Assistant will assist in the day-to-day operations of front office claims, billing, and scheduling. The compensation for this position ranges between $16-$18/hr depending on experience.

Essential Functions and Duties:

• Separate and process all incoming mail, faxes and emails addressed to location


• Process requests for information from corporate office, prepare quote packages for COD and corporate customers


• Retrieve claims and documents received in the mail from customers and disperse them as needed


• Print and put in order all documents retrieved out of emailCheck mail and disperse as needed


• Perform customer care duties including communicating with customers regarding driver arrival times, scheduling pick-ups and drop-off times, taking in claims, etc.


• Assist with collecting timecard information and working with other office staff to resolve pay issues


• Answer all incoming calls and direct to respective parties


• Greet all visitors who come into front office

Knowledge, Skills and Abilities:

• Knowledge of company software


• Interpersonal communication


• Organizational skills


• Ability to multitask

Required Education and Experience:

• Required: High School diploma or GED


• Preferred: Previous experience in office administration

Working Conditions:

• Indoors


• Office Environment


• Sitting for long periods of time


• Frequent use of telephone

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!