Front Office & Admin Coordinator | Customer Focused Support

Irving Oil Ltd.; West Lebanon (NH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Collaborative work environment

Annual bonus plan

401k company match up to 4%

Flexible benefits plan

Wellness support

Job summary

Irving Oil Ltd. is seeking a Front Office Administrative Assistant to support the dispatch and administrative teams in Lebanon, NH. You will manage daily tasks, coordinate deadlines, and assist with customer accounts while representing the company to visitors in a professional manner.

The role offers an environment that fosters growth, a competitive hourly wage, and a comprehensive benefits plan including an annual bonus and 401(k) company match up to 4%.

Qualifications

• Post-secondary education, certificate program in business or a related field, or equivalent experience.
• 2+ years of experience working in an administrative capacity.
• Ability to multi-task and manage deadlines.

Responsibilities

• Track and assist on hitting deadlines for various projects.
• Process adjustments to customer accounts timely and accurately.
• Demonstrate initiative on troubleshooting and research.
• Ensure proper customer follow-up.
• Process daily deposits.
• Handle customer escalations.
• Support the Input team to meet their billing obligations.
• Be the face of the company for all visitors and greet customers properly.

Skills

Multi-tasking

Decision-making

Fast-paced

Communication skills

Customer service

Creative thinking

Analytical skills

Education

Post-secondary education or certificate in business

Job description

Irving Oil Ltd. is seeking a Front Office Administrative Assistant to support the dispatch and administrative teams in Lebanon, NH. You will manage daily tasks, coordinate deadlines, and assist with customer accounts while representing the company to visitors in a professional manner.

The role offers an environment that fosters growth, a competitive hourly wage, and a comprehensive benefits plan including an annual bonus and 401(k) company match up to 4%.