Front Office Admin & Case Support Specialist

South Bay Workforce Investment Board; Inglewood (CA); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Employer contributes 75% toward health

Sick leave

Vacation leave

Paid holidays

401(k) retirement plan

Job summary

The South Bay Workforce Investment Board, Inc. is seeking an energetic Administrative Assistant at the Inglewood One Stop to provide front‑office support for customers, visitors, staff, and community partners while assisting the Case Management Department with a variety of administrative tasks.

Responsibilities include greeting walk‑ins, answering calls, organizing meetings, maintaining files and data in designated systems, ordering supplies, and upholding confidentiality in a busy,

Qualifications

• Two or more years of administrative, customer service, or program support experience.
• Ability to work professionally with diverse populations and maintain confidentiality.
• Proficiency in Microsoft Office and willingness to learn internal systems.

Responsibilities

• Provide front-office and general administrative support.
• Greet walk-in customers, visitors, partners, and other stakeholders professionally.
• Answer and route calls, respond to inquiries, and share information on services and resources.
• Coordinate meetings, reserve rooms, prepare materials, and manage refreshments as needed.
• Support the Case Management Department with related projects and documentation.
• Prepare letters, reports, and documents using Microsoft Word and other software.
• Maintain accurate client, program, and project files and update data systems.
• Order and organize office supplies and inventory.
• Maintain confidentiality of client, employee, and organizational information.

Skills

Customer service

Administrative support

Communication

Data entry

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office Suite

Job description

The South Bay Workforce Investment Board, Inc. is seeking an energetic Administrative Assistant at the Inglewood One Stop to provide front‑office support for customers, visitors, staff, and community partners while assisting the Case Management Department with a variety of administrative tasks.

Responsibilities include greeting walk‑ins, answering calls, organizing meetings, maintaining files and data in designated systems, ordering supplies, and upholding confidentiality in a busy,