Front of House Supervisor — Lead Service Team

Topgolf; Renton (WA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Free Play & 1/2 price food!

Health, dental, vision, 401(k) team-mм

Free mental well-being platform

Job summary

Topgolf in Renton, WA is seeking a capable leader to guide a diverse team through daily operations. You will coach staff, monitor performance, and collaborate with cross-functional teams to ensure smooth service and guest satisfaction.

The role requires working varied shifts, maintaining safety standards, and reporting on key metrics. This on-site position offers competitive hourly pay and benefits to eligible team members.

Qualifications

• High school diploma or equivalent.
• Proven leadership or supervisory experience.
• Excellent communication and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to motivate a diverse team to achieve goals.
• Proficiency in relevant software and tools.
• Knowledge of industry regulations and best practices.
• Availability for varied shifts including evenings, weekends and holidays.
• Ability to stand and walk for long periods and stairs navigation.

Responsibilities

• Provide leadership and guidance to team members to achieve performance targets.
• Monitor and evaluate team performance, providing regular feedback and coaching.
• Collaborate with other departments to ensure seamless workflow and quality service delivery.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive and inclusive team culture, fostering associate engagement and development.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and key metrics.
• Perform other operational duties as assigned by your manager

Skills

Leadership

Communication

Organizational

Motivate team

Tech proficiency

Regulatory knowledge

Shift flexibility

Mobility

Education

High school diploma

Tools

POS systems

MS Office

Job description

Topgolf in Renton, WA is seeking a capable leader to guide a diverse team through daily operations. You will coach staff, monitor performance, and collaborate with cross-functional teams to ensure smooth service and guest satisfaction.

The role requires working varied shifts, maintaining safety standards, and reporting on key metrics. This on-site position offers competitive hourly pay and benefits to eligible team members.