Front of House Supervisor — Lead a High-Energy Team

Topgolf Payroll Services; El Segundo (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health, dental, vision

401(k) team member match

Free mental well-being platform

Job summary

Topgolf in El Segundo, CA seeks a hands-on leader to guide a hospitality and operations team. You will set performance targets, coach staff, and ensure a safe, guest-first environment while maintaining Topgolf standards.

You will work with other departments, report on key metrics, and handle guest concerns, scheduling, and training to drive smooth service and a playful, inclusive culture.

Qualifications

• High school diploma or equivalent.
• Proven leadership or supervisory experience.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to motivate and inspire a diverse team to achieve goals.
• Availability to work varied shifts, including evenings, weekends and holidays.
• Ability to stand and walk for long periods of time including maneuvering up and down stairs.

Responsibilities

• Provide leadership and guidance to team members to achieve performance targets.
• Monitor and evaluate team performance, providing regular feedback and coaching.
• Collaborate with other departments to ensure seamless workflow and quality service delivery.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive and inclusive team culture, fostering associate engagement and development.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and key metrics.
• Perform other operational duties as assigned by your manager.

Skills

Leadership

Communication

Problem solving

Organizational skills

Team motivation

Software proficiency

Regulatory knowledge

Education

High school diploma or equivalent

Job description

Topgolf in El Segundo, CA seeks a hands-on leader to guide a hospitality and operations team. You will set performance targets, coach staff, and ensure a safe, guest-first environment while maintaining Topgolf standards.

You will work with other departments, report on key metrics, and handle guest concerns, scheduling, and training to drive smooth service and a playful, inclusive culture.