Front of House Supervisor — Guest Experience Leader

STK Aventura; Florida; Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision Insurance

Group Life Insurance

Disability Insurance

Group Accident Insurance

Hospital Indemnity Insurance

Critical Illness Insurance

Traditional 401(k)

Roth 401(k)

Employee Dining Discounts or Onsite Me

Complimentary Onsite Meals

Career Development & Growth

Paid Sick Time (where applicable)

Employee Assistance Program (EAP)

Commuter Benefits

Dependent Care Benefits

Descripción de la vacante

STK Aventura is seeking a Front of House Supervisor to ensure seamless daily operations, exceptional guest experiences, and efficient team performance in a fast-paced dining environment.

You will lead the FOH team, uphold service standards, and collaborate with culinary and management staff to deliver outstanding guest experiences. Candidates should have supervisory experience and a strong focus on hospitality.

Formación

• Previous supervisory experience in a high-volume restaurant.
• Strong understanding of front-of-house operations, guest service, and team leadership.
• Ability to multi-task and problem-solve in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Stand for extended periods; lift up to 50 lbs.
• Availability to work nights, weekends, and holidays.

Responsabilidades

• Supervise front-of-house operations and ensure smooth service flow.
• Lead and mentor FOH team members, fostering a positive work environment.
• Maintain high hospitality standards and guest engagement.
• Assist in training, scheduling, and coaching FOH staff.
• Ensure guest concerns are handled efficiently and professionally.
• Collaborate with management and kitchen for service execution.
• Oversee reservations and service efficiency to maximize guest experience.
• Monitor cleanliness, presentation, and dining ambiance.
• Assist with inventory, ordering, and POS system management.
• Ensure compliance with safety, sanitation, and health regulations.
• Execute tasks assigned by Restaurant Leadership with enthusiasm.

Conocimientos

FOH Operations

Guest Service

Team Leadership

Communication Skills

Multi-tasking

POS Systems

Descripción del empleo

STK Aventura is seeking a Front of House Supervisor to ensure seamless daily operations, exceptional guest experiences, and efficient team performance in a fast-paced dining environment.

You will lead the FOH team, uphold service standards, and collaborate with culinary and management staff to deliver outstanding guest experiences. Candidates should have supervisory experience and a strong focus on hospitality.