Front of House Manager - Guest Experience Leader

Duffy's Sports Grill; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Duffy's Sports Grill in Miami, FL is seeking a Full Time Assistant Manager to direct front-of-house operations, ensure brand standards, and drive guest satisfaction. You will oversee staffing, scheduling, budgeting, and daily FOH activities while upholding safety and service excellence.

As a core leader, you will coach team members, manage relationships with guests, and coordinate with food distribution partner Sysco to maintain pars and inventory, aiming for consistent quality and a positive

Qualifications

• Dependability — reliable, responsible, and dependable.
• Initiative — willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — open to change and varying tasks.
• Stress Tolerance — handles high-stress situations calmly.
• Attention to Detail — careful and thorough in tasks.
• Self-Control — maintains composure under pressure.
• Integrity — honest and ethical.
• Cooperation — works well with others.

Responsibilities

• Monitor restaurant operations and ensure quality of product and guest services.
• Monitor costs, budgets, and labor to meet financial targets.
• Write schedules for all employees and anticipate staffing needs.
• Open and close the store using checklists and FOH procedures.
• Train and work with FOH Trainers; ensure FOH standards execution.
• Coordinate with Sysco for orders and invoices; manage food invoices.

Job description

Duffy's Sports Grill in Miami, FL is seeking a Full Time Assistant Manager to direct front-of-house operations, ensure brand standards, and drive guest satisfaction. You will oversee staffing, scheduling, budgeting, and daily FOH activities while upholding safety and service excellence.

As a core leader, you will coach team members, manage relationships with guests, and coordinate with food distribution partner Sysco to maintain pars and inventory, aiming for consistent quality and a positive