Guest Experience Host - Front of House

Duffy's Sports Grill; Boca Raton (FL); On-site; USD 17,000 - 28,000; Full time

Job summary

Duffy’s Sports Grill in Boca Raton is seeking a Front of House team member for hourly work. You will greet guests, seat them, provide menus, take orders, answer calls, and ensure guest satisfaction while coordinating with kitchen and wait staff.

This role requires strong customer service, reliability, and ability to multitask in a fast-paced environment; availability includes days, nights, weekends, and holidays. The team supports cleanliness and reservation handling.

Qualifications

• Experience greeting and seating guests.
• Handling phone inquiries and reservations.
• Maintaining dining room cleanliness and setup.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Provide guests with menus.
• Answer telephone calls and respond to inquiries or transfer calls.
• Input takeout orders accurately into POS system.
• Speak with guests to ensure satisfaction with food and service, or respond to complaints.

Skills

Guest service

Multitasking

Communication

Teamwork

Reliability

Adaptability

Attention to detail

Tools

POS system

Job description

Duffy’s Sports Grill in Boca Raton is seeking a Front of House team member for hourly work. You will greet guests, seat them, provide menus, take orders, answer calls, and ensure guest satisfaction while coordinating with kitchen and wait staff.

This role requires strong customer service, reliability, and ability to multitask in a fast-paced environment; availability includes days, nights, weekends, and holidays. The team supports cleanliness and reservation handling.