Front of House Leader: Elevate Service & Team Growth

Topgolf International; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health benefits

Dental benefits

Vision benefits

401(k) match

Mental health benefits

Job summary

Topgolf International in Houston, TX is seeking a Front of House Supervisor to lead the team and ensure exceptional guest service. You will supervise staff, monitor performance, and collaborate with other departments to maintain smooth operations on busy evenings and weekends.

The role requires strong communication, organizational skills, and a commitment to Topgolf's service standards. This is a full-time, on-site position with a focus on safety and guest satisfaction.

Qualifications

• High school diploma or equivalent work experience.
• Proven leadership or supervisory experience.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to motivate a diverse team.
• Proficiency with relevant software and tools.
• Knowledge of industry regulations and best practices.
• Availability for evenings, weekends and holidays.

Responsibilities

• Provide leadership and guidance to team members to achieve targets.
• Monitor and evaluate team performance; provide feedback and coaching.
• Collaborate with other departments to ensure seamless workflow.
• Identify and resolve operational issues and guest concerns promptly.
• Promote a positive, inclusive team culture and associate engagement.
• Ensure compliance with company policies, procedures, and safety standards.
• Prepare and present regular reports on team performance and metrics.
• Perform other operational duties as assigned by your manager.

Skills

Leadership experience

Customer service

Communication skills

Team motivation

Time management

Shift supervision

Problem solving

Education

High school diploma

Tools

POS system

Scheduling software

Microsoft Office

Job description

Topgolf International in Houston, TX is seeking a Front of House Supervisor to lead the team and ensure exceptional guest service. You will supervise staff, monitor performance, and collaborate with other departments to maintain smooth operations on busy evenings and weekends.

The role requires strong communication, organizational skills, and a commitment to Topgolf's service standards. This is a full-time, on-site position with a focus on safety and guest satisfaction.