Front of House Supervisor - Elevate Guest Experience

Topgolf; Allen (TX); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental

Vision

401(k) match

Mental health platform

Job summary

Topgolf in Allen, TX seeks a part-time Front of House Supervisor to lead a diverse team and ensure outstanding guest service. You will coach staff, monitor performance, and coordinate with other departments to maintain smooth operations.

The role requires a strong communicator with event-friendly availability, a safety-conscious mindset, and the ability to uphold Topgolf standards during busy shifts.

Qualifications

• High school diploma or equivalent required.
• Prior leadership or supervisory experience preferred.
• Excellent communication and problem-solving skills.
• Strong organizational and time-management abilities.
• Ability to motivate a diverse team to meet targets.
• Proficiency with relevant software and tools.
• Knowledge of industry regulations and best practices.
• Availability to work evenings, weekends, and holidays.
• Physical ability to stand, walk, and navigate stairs.

Responsibilities

• Provide leadership and guidance to team to meet performance targets.
• Monitor and coach team performance with regular feedback.
• Collaborate with departments to ensure workflow and service quality.
• Address guest concerns promptly and resolve issues.
• Promote a positive and inclusive team culture.
• Ensure compliance with policies, procedures, and safety standards.
• Prepare and present reports on team performance and metrics.
• Perform other duties as assigned by management.

Skills

Leadership

Communication

Problem-solving

Time management

Team motivation

Software proficiency

Regulatory knowledge

Availability

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

MS Office

Job description

Topgolf in Allen, TX seeks a part-time Front of House Supervisor to lead a diverse team and ensure outstanding guest service. You will coach staff, monitor performance, and coordinate with other departments to maintain smooth operations.

The role requires a strong communicator with event-friendly availability, a safety-conscious mindset, and the ability to uphold Topgolf standards during busy shifts.