Front of House Experience Manager

Topgolf; Spring (TX); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Play & 1/2 price food

Health, dental, vision

401(k) team member match

Resumo da oferta

Topgolf is seeking a Front of House Manager in Spring, TX to lead our guest-facing team and deliver exceptional hospitality. You will coach team members, drive guest satisfaction, and ensure all venue areas are staffed, running smoothly, and delivering an outstanding guest experience.

The role requires a flexible schedule including evenings, weekends, and holidays, with extended hours during peak periods and events. Strong leadership and hospitality focus are essential.

Qualificações

• Hospitality management experience preferred.
• Ability to coach and develop a team.
• Strong guest service orientation.
• Ability to work evenings, weekends, and holidays.

Responsabilidades

• Lead the guest experience and ensure service standards.
• Coach front-of-house team and maintain high engagement.
• Manage opening/closing, shifts, hiring, and scheduling.
• Drive performance using guest feedback and metrics.

Conhecimentos

Guest experience

Team leadership

Coaching

Communication

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

Descrição da oferta de emprego

Topgolf is seeking a Front of House Manager in Spring, TX to lead our guest-facing team and deliver exceptional hospitality. You will coach team members, drive guest satisfaction, and ensure all venue areas are staffed, running smoothly, and delivering an outstanding guest experience.

The role requires a flexible schedule including evenings, weekends, and holidays, with extended hours during peak periods and events. Strong leadership and hospitality focus are essential.