Front of House Leader — Elevate Guest Experience

Copperfield Inn at lakeside; Royersford (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Copperfield Inn LLC in Limerick, PA, is seeking an energetic Front of House Manager to lead our team and elevate the guest experience in a fast-paced hospitality setting.

In this role you will hire, train, schedule, and supervise FOH staff, oversee service flow and guest relations, handle cash and daily reporting, and ensure health and safety standards are met. You’ll collaborate with kitchen and BOH teams to deliver seamless service and hospitality.

Qualifications

• 2+ years of FOH management or supervisory experience in hospitality.
• Proven leadership to motivate and develop a team.
• Excellent guest relations and conflict-resolution skills.
• Proficiency with POS systems and basic restaurant technology.
• Solid knowledge of food safety, sanitation, and alcohol service regulations.
• Flexible availability including nights, weekends, and holidays.
• TIPS or ServSafe certification preferred.

Responsibilities

• Oversee all front of house operations to ensure a seamless and exceptional guest experience
• Hire, train, schedule, and supervise FOH staff including servers, hosts, and bartenders
• Monitor floor operations during service to maintain quality, speed, and hospitality standards
• Handle guest concerns and resolve complaints promptly and professionally
• Collaborate with kitchen and BOH management to ensure smooth communication and service flow
• Manage opening and closing procedures, cash handling, and daily reporting
• Enforce health, safety, and sanitation standards in compliance with local regulations

Skills

FOH management

Leadership

Guest relations

Conflict resolution

POS proficiency

Tools

POS systems

Job description

Copperfield Inn LLC in Limerick, PA, is seeking an energetic Front of House Manager to lead our team and elevate the guest experience in a fast-paced hospitality setting.

In this role you will hire, train, schedule, and supervise FOH staff, oversee service flow and guest relations, handle cash and daily reporting, and ensure health and safety standards are met. You’ll collaborate with kitchen and BOH teams to deliver seamless service and hospitality.