Front of House Leader - Elevate Guest Experience

Slice House; Eagle, Meridian, Boise (ID, ID, ID); Vor Ort; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Team environment

Growth opportunities

Guest satisfaction focus

Benefits by location

Zusammenfassung

PrismHR Hire is seeking a motivated front-of-house leader to elevate guest experiences and manage daily operations in a fast-paced setting. You will supervise service flow, greet guests, and support scheduling, coaching, and teamwork to maintain high standards.

The role emphasizes strong communication, calm leadership under pressure, and dedication to hospitality excellence. Work involves evenings, weekends, and holidays as needed to ensure smooth service.

Qualifikationen

• Experience in customer-facing roles in hospitality, food service, or retail.
• Proven leadership, mentoring, or shift coordination experience.
• Strong communication and interpersonal skills.
• Ability to stay organized and calm in a fast-paced environment.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.
• Comfort with POS systems and basic operational tools.

Aufgaben

• Lead front-of-house team members during daily operations to ensure high-quality guest service.
• Greet guests warmly, manage seating flow, and help create a positive first impression.
• Oversee opening, closing, and shift-transition procedures as needed.
• Support team scheduling, task delegation, and on-the-floor coaching to maintain service standards.
• Resolve guest concerns promptly and professionally, escalating issues when appropriate.
• Monitor cleanliness, organization, and presentation of the front-of-house area.
• Collaborate with kitchen and management teams to support efficient service and communication.
• Help train new team members on service procedures, guest interaction, and company expectations.
• Ensure adherence to safety, food handling, and operational policies.
• Assist with inventory, supplies, and other operational needs related to guest service.

Kenntnisse

Leadership

Customer service

Communication

POS familiarity

Team coordination

Tools

POS system

Jobbeschreibung

PrismHR Hire is seeking a motivated front-of-house leader to elevate guest experiences and manage daily operations in a fast-paced setting. You will supervise service flow, greet guests, and support scheduling, coaching, and teamwork to maintain high standards.

The role emphasizes strong communication, calm leadership under pressure, and dedication to hospitality excellence. Work involves evenings, weekends, and holidays as needed to ensure smooth service.