Front of House Lead: Service & Team Coach

Iron Hill Brewery; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Job summary

Iron Hill Brewery in Philadelphia is hiring a Front of House Manager. This role involves overseeing the operations during shifts, ensuring excellent service and hospitality standards are met. The manager will coach and develop staff, maintain a positive guest experience, and handle administrative tasks. Candidates should have prior management experience in a restaurant setting and possess strong communication and decision-making abilities. Join us in creating a welcoming atmosphere where our guests enjoy their time.

Qualifications

• Prior restaurant management or supervisory experience preferred.
• Ability to obtain and maintain ServSafe Manager Certification.
• Strong organizational skills and ability to maintain a clean and efficient work environment.

Responsibilities

• Lead and manage all front-of-house operations during assigned shifts.
• Conduct pre-shift line-ups to communicate priorities and service expectations.
• Maintain consistent guest interaction throughout each shift.

Skills

Restaurant management experience

ServSafe Manager Certification

Tactical decision-making

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Restaurant POS system

Cash handling

Job description

Iron Hill Brewery in Philadelphia is hiring a Front of House Manager. This role involves overseeing the operations during shifts, ensuring excellent service and hospitality standards are met. The manager will coach and develop staff, maintain a positive guest experience, and handle administrative tasks. Candidates should have prior management experience in a restaurant setting and possess strong communication and decision-making abilities. Join us in creating a welcoming atmosphere where our guests enjoy their time.