Front-of-House Lead | Guest Experience & Quality

Outback Steakhouse; Aiken (SC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Outback Steakhouse in the United States is seeking a Key position to support front-of-house team members and management. You will help maintain restaurant standards, foster positive Guest and team experiences, and ensure effective internal communication.

This role requires a leader with a “whatever it takes” attitude dedicated to helping the management team, team members, and Guests achieve daily quality and consistency.

Qualifications

• Certified in all front-of-house functions
• Legal authorization to work in the United States

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Job description

Outback Steakhouse in the United States is seeking a Key position to support front-of-house team members and management. You will help maintain restaurant standards, foster positive Guest and team experiences, and ensure effective internal communication.

This role requires a leader with a “whatever it takes” attitude dedicated to helping the management team, team members, and Guests achieve daily quality and consistency.