Front-of-House Lead | Drive Service Excellence

Outback Steakhouse; Brighton (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401k

Job summary

Outback Steakhouse in the United States is seeking a Key position to support front-of-house team members and management, uphold restaurant standards, and foster positive Guest and team experiences. This role emphasizes strong internal communication and a 'whatever it takes' attitude to help the management team, staff, and Guests achieve daily quality.

The position offers competitive benefits and is equal opportunity employment. Compensation varies by location.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Front-of-house leadership

Customer service coaching

Team support

Education

Certified in all front-of-house functions

Job description

Outback Steakhouse in the United States is seeking a Key position to support front-of-house team members and management, uphold restaurant standards, and foster positive Guest and team experiences. This role emphasizes strong internal communication and a 'whatever it takes' attitude to help the management team, staff, and Guests achieve daily quality.

The position offers competitive benefits and is equal opportunity employment. Compensation varies by location.