Front of House Director: Guest Experience Leader

Chick-fil-A; Burlington (NC); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free college education

Paid time off

Health insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid training

Resumo da oferta

Chick-fil-A Burlington is seeking an Assistant Director / Director Front of House to coach team members with guest experience as the top priority. You’ll support Directors, train Senior Team Members for promotion, and uphold service, quality, cleanliness and safety standards.

You will lead by example, organize operations, and engage in guest-focused training initiatives while fostering a friendly, welcoming environment for both guests and team members.

Qualificações

• Strong interpersonal and communication skills are essential.
• Ability to organize efficiently and manage multiple projects.
• Initiative to build and coach others, with servant leadership.
• Willingness to train and develop future leaders.

Responsabilidades

• Support operational directors in achieving goals on cost, quality and service.
• Uphold unit policies on service, food quality, cleanliness and safety.
• Shift financial accounting and reporting responsibilities as needed.
• Communicate effectively with directors about relevant information.
• Maintain Pathway certification and develop future leaders.
• Ensure proper rollout of new products and staff training.
• As needed, participate in team activities and inventory support.
• Coach and develop team to consistently exceed guest expectations.

Conhecimentos

Interpersonal skills

Communication skills

Organization & multitasking

Initiative & servant leadership

Coaching & development

Formação académica

High school diploma

Descrição da oferta de emprego

Chick-fil-A Burlington is seeking an Assistant Director / Director Front of House to coach team members with guest experience as the top priority. You’ll support Directors, train Senior Team Members for promotion, and uphold service, quality, cleanliness and safety standards.

You will lead by example, organize operations, and engage in guest-focused training initiatives while fostering a friendly, welcoming environment for both guests and team members.