Front-Line Patient Access & Registration Specialist

Mercy; Lebanon (MO); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Tuition assistance

Retirement plans

Job summary

Mercy seeks a Patient Access Representative to be the first point of contact for patients at our Missouri facility. You will handle scheduling, registration, benefit verification, pre-certification and financial clearance, ensuring accurate data in the patient record with compassionate service.

Ideal candidates have 1–3 years of clerical and customer service experience, a high school diploma (some college helpful), strong communication and organizational skills, and comfort with computers and

Qualifications

• Effective oral and written communication; excellent telephone etiquette.
• Build positive relationships with patients, physicians, staff and insurers.
• Strong organizational skills with high accuracy.
• Experience with computers; proficient in 10-key calculator and keyboard.

Responsibilities

• Facilitate patient entrance including scheduling, registration and financial clearance.
• Verify benefits and obtain pre-certification.
• Ensure accurate patient data in the patient record; maintain knowledge of insurance carriers and guidelines.

Skills

Communication

Telephone etiquette

Customer service

Relationship building

Organizational skills

Attention to detail

Stress management

Medical terminology

Computers proficiency

Education

High School diploma

Some college

Tools

10-key calculator

Computer keyboard

Job description

Mercy seeks a Patient Access Representative to be the first point of contact for patients at our Missouri facility. You will handle scheduling, registration, benefit verification, pre-certification and financial clearance, ensuring accurate data in the patient record with compassionate service.

Ideal candidates have 1–3 years of clerical and customer service experience, a high school diploma (some college helpful), strong communication and organizational skills, and comfort with computers and