Patient Access & Registration Specialist

Mercy; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a Patient Access Representative who often serves as the first point of contact for patients, upholding Mercy's service standards and mission. The role involves facilitating patient entry into Mercy facilities, including scheduling, registration, verification of benefits, pre-certification, and financial clearance, while ensuring precise data capture in the patient record.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities: scheduling, registration, benefit verification, pre-certification, financial clearance.
• Ensure accurate patient data is captured in the patient record.
• Coordinate with insurance carriers, Medicare guidelines, and accreditation standards.

Skills

Customer service

Clerical skills

Medical terminology

Insurance knowledge

Data accuracy

Education

High School diploma

Some college

Tools

10-key calculator

EMR systems

Job description

Mercy is seeking a Patient Access Representative who often serves as the first point of contact for patients, upholding Mercy's service standards and mission. The role involves facilitating patient entry into Mercy facilities, including scheduling, registration, verification of benefits, pre-certification, and financial clearance, while ensuring precise data capture in the patient record.

Ideal candidates have 1–3 years of clerical and customer service experience, familiarity with medical