Front-End Team Leader & Training Coach

Socket.dev; Council Bluffs (IA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Employee assistance program (EAP)

Paid time off

Job summary

TJX Companies is seeking a front-of-store leader to promote an excellent customer experience and mentor Associates on policy and service standards. You will model exceptional customer service, manage POS coverage, and help train staff while maintaining store cleanliness and organization.

The role emphasizes teamwork, communication, and a proactive approach to store operations, with a flexible schedule including nights and weekends to meet business needs.

Qualifications

• Availability for flexible schedule including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking and prioritizing tasks
• Excellent communication and organizational skills

Responsibilities

• Promote outstanding customer experience at front of store
• Lead and mentor Associates on front-end principles
• Assign registers and coordinate POS coverage and breaks
• Address customer concerns promptly and maintain store standards
• Support management with training and adherence to policies

Skills

Leadership

Retail experience

Merchandising

Communication

Multi-tasking

Job description

TJX Companies is seeking a front-of-store leader to promote an excellent customer experience and mentor Associates on policy and service standards. You will model exceptional customer service, manage POS coverage, and help train staff while maintaining store cleanliness and organization.

The role emphasizes teamwork, communication, and a proactive approach to store operations, with a flexible schedule including nights and weekends to meet business needs.