Front-End Team Lead: Member Service & Operations

Sam's West, Inc.; Ames (IA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Discounts

Job summary

Walmart’s Sam's Club in Ames, IA seeks a front-end supervisor to assist management in leading associates, promoting member value, and maintaining store operations.

The role emphasizes customer service, merchandising, and adherence to company policies while supporting recruitment, scheduling, and coaching. Training and performance feedback help teams meet service goals and store standards.

Qualifications

• Retail experience including operating front-end equipment (e.g., cash register).
• Customer service experience required. Raises/feedback handled professionally.
• Must be 18 years of age or older.

Responsibilities

• Assists management with supervision of associates, assigning duties and giving feedback.
• Provides member service, helps with memberships and purchases, and promotes products.
• Oversees area operations, merchandizing, returns, and cleanliness; handles claims as needed.
• Completes daily deposits and maintains accounting records and financial reports.

Skills

Customer service

Retail experience

Tools

Cash register

Job description

Walmart’s Sam's Club in Ames, IA seeks a front-end supervisor to assist management in leading associates, promoting member value, and maintaining store operations.

The role emphasizes customer service, merchandising, and adherence to company policies while supporting recruitment, scheduling, and coaching. Training and performance feedback help teams meet service goals and store standards.