Front End Team Lead - Customer Experience & Training

The TJX Companies, Inc.; Tennessee; On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health/dental/vision

Paid holidays/vacation

Parental leave

Job summary

The TJX Companies, Inc. is seeking a front-end leader to promote an outstanding customer experience across TJ Maxx stores. You will oversee a team of Associates, model excellent service, and drive loyalty program adoption while ensuring a clean, organized store environment.

Responsibilities include coordinating POS coverage, training staff, and maintaining compliance with labor laws. A strong emphasis on teamwork, communication, and multitasking is essential for success.

Qualifications

• Strong understanding of merchandising techniques.
• Capable of multi-tasking and adapting to changing priorities.
• Excellent communication and organizational skills; attention to detail.

Responsibilities

• Promote an excellent customer experience and supervise front-of-store Associates.
• Lead by example, engage with customers, and support loyalty programs.
• Assign registers, coordinate breaks, and ensure POS coverage.

Skills

Merchandising techniques

Multi-tasking

Communication skills

Organizational skills

Train others

Team player

Job description

The TJX Companies, Inc. is seeking a front-end leader to promote an outstanding customer experience across TJ Maxx stores. You will oversee a team of Associates, model excellent service, and drive loyalty program adoption while ensuring a clean, organized store environment.

Responsibilities include coordinating POS coverage, training staff, and maintaining compliance with labor laws. A strong emphasis on teamwork, communication, and multitasking is essential for success.